Our Returns Policy
If you’d like to return your artwork, please notify us within 14 days of receiving your order.
We’ll arrange for a courier to collect the artwork and return it to the artist, with all return shipping costs covered by us. We’ll then refund your order (minus your original shipping cost), or give you the amount in store credit if you have your eye on another piece.
In the unlikely case that your artwork arrives with you damaged, we’d work with you and the artist to get this resolved. If you decide to return the damaged artwork, the same returns policy applies and we’d refund your original shipping costs too.
We don’t accept returns on any artworks that have been framed by us, as each frame is custom made for the individual artwork.
How to return your artwork
At the bottom of your order confirmation email, click the link provided to begin your return. We’ll be in touch to process your return shortly after receiving your request.
Alternatively, you can reply to any email you’ve received from our Operations team and let us know you wish to return your artwork.